At Cedar Crest Decking and Construction, LLC ("Cedar Crest," "we," "us," or "our"), we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request an estimate, schedule a consultation, communicate with our team, or inquire about our decking and construction services.

This policy applies to information collected through www.hub.cedarcrestdecks.com and related business communications.

1. Information We Collect

Personal Information

When you contact us, request an estimate, schedule an appointment, or communicate with our business, we may collect information including:

• Your name
• Company name, if applicable
• Email address
• Telephone or mobile phone number
• City, property location, or project address
• Type of construction service requested
• Project descriptions, preferences, and other information you provide
• Preferred appointment dates and times
• Communication preferences
• Information about how you heard about our business

If you become a customer, we may also collect information reasonably necessary to prepare estimates, coordinate construction projects, manage contracts, and process payments.

Payment information, when applicable, may be handled through third-party payment providers.

Automatically Collected Information

When you visit our website, certain technical information may be collected through our website hosting, security, or analytics services. This may include:

• Internet Protocol (IP) address
• Browser and device information
• Pages visited and website interactions
• Approximate geographic location derived from technical information
• Referring websites or search engines
• Dates and times of website visits

This information helps us understand website activity, maintain security, and improve the experience of our visitors.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests for estimates
• Schedule consultations, appointments, and site visits
• Discuss custom decking, railings, pergolas, concrete hardscaping, and other construction services
• Prepare proposals, estimates, and project documentation
• Coordinate scheduling, project activities, and customer communications
• Provide customer support and respond to questions
• Process applicable payments and maintain business records
• Improve our website, services, and customer experience
• Maintain website security and prevent misuse
• Send marketing or promotional communications when permitted by applicable law and any required consent

We use personal information for legitimate business purposes and other purposes disclosed to you when the information is collected.

3. How We Share Information

Cedar Crest Decking and Construction, LLC does not sell or rent customer personal information.

We may disclose information to trusted service providers or business partners when reasonably necessary to operate our business, provide requested services, or fulfill applicable legal obligations.

These may include:

• Website hosting, maintenance, and security providers
• Customer communication and email services
• Scheduling and customer management platforms
• Payment processing providers
• Website analytics services
• Contractors, subcontractors, and other service providers involved in an authorized construction project
• Government authorities or other parties when disclosure is legally required

We seek to limit the information disclosed to what is reasonably necessary for the applicable purpose.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates, except with aggregators and service providers necessary to deliver and support our text messaging services.

We do not sell or share SMS opt-in consent information for third-party marketing.

4. SMS Communications and Consent

If you choose to opt in to text messaging from Cedar Crest Decking and Construction, LLC, you may receive SMS messages relating to:

• Appointment confirmations and reminders
• Estimate requests and consultation follow-ups
• Project scheduling and construction updates
• Customer service and responses to inquiries
• Other service-related communications
• Promotional messages, if you have separately consented to receive them

SMS messages are sent in accordance with applicable consent requirements.

Message frequency varies depending on your inquiries, appointments, and project activity. Message and data rates may apply according to your mobile carrier's plan.

Consent to receive promotional text messages is not required to purchase services or request an estimate.

SMS Opt-Out

You may unsubscribe from text messages at any time by replying STOP to a message from Cedar Crest Decking and Construction, LLC.

After your opt-out request is processed, you may receive a confirmation message, and further messages covered by that opt-out will stop unless you subsequently opt in again.

For assistance, reply HELP to a text message or contact our team:

Phone: (435) 580-9156
Email: [email protected]

SMS delivery may depend on mobile carrier availability and other factors outside our control.

5. Data Security and Retention

We take reasonable measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Access to customer information is limited as appropriate for business operations and service delivery.

However, no website, electronic transmission, or data storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain required records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete it or otherwise dispose of it securely.

6. Your Privacy Rights and Choices

You may contact us to:

• Request information about personal data we maintain about you
• Request corrections to inaccurate personal information
• Request deletion of personal information, subject to applicable legal and business recordkeeping requirements
• Update your communication preferences
• Withdraw consent for optional marketing communications
• Ask questions about how your information is handled

We will review and respond to privacy requests as required by applicable law.

To submit a request, email [email protected].

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve performance, maintain security, and understand visitor activity.

Cookies are small files stored on your device that can help websites recognize preferences or collect technical usage information.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

If third-party analytics, advertising, or tracking tools are used, their operation may also be subject to the privacy practices of those providers.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, product manufacturers, or other outside resources.

These websites operate independently and may have their own privacy policies and data collection practices.

Cedar Crest Decking and Construction, LLC is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of websites they choose to visit.

9. Children's Privacy

Our website and construction services are intended for adults seeking information about residential or commercial construction projects.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected such information without the required authorization, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, communication services, or applicable legal requirements.

When updates are made, we will post the revised policy on this page and update the "Last Updated" date.

We encourage visitors to review this page periodically.

11. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or your communication preferences, please contact:

Cedar Crest Decking and Construction, LLC
Email: [email protected]
Phone: (435) 580-9156

Serving homeowners and businesses throughout Utah's Wasatch Front.